Privacy Policy

The Volunteers In Medicine Clinic (VIMC) is strongly committed to protecting the privacy of our donors, website visitors, and other individuals who communicate with our organization. We wish to help you better understand the information we gather, how we handle it, whether we disclose it to anyone, and your options regarding our use of, and your ability to correct, this information. The following Privacy Policy guidelines apply when you make a donation to the Volunteers In Medicine Clinic, either online or otherwise, as well as when you visit our site, or otherwise share your personal information with our organization as discussed below. By visiting our website, you are accepting this Privacy Policy. We will also provide hard copies of our Privacy Policy upon request.

Donor Information

If you make a donation, either online or otherwise, we will request certain personally identifiable information about you (such as your name, address, telephone number, email address, and credit card information). This information enables us to process your donation and communicate with you about it. In addition, we may use such information to improve our marketing and promotional efforts, keep you updated about our work, analyze website usage, and improve our website’s content, layout, and services. Sensitive credit card information is not stored or retained by Volunteers In Medicine Clinic once the transaction has been processed. Volunteers In Medicine Clinic (1) will not share or sell a donor’s personal information with other organizations or individuals outside the organization, nor send donor mailings on behalf of other organizations, whether collected online or offline or (2) it will only share personal information once the donor has given Volunteers In Medicine Clinic specific permission to do so.

We do not sell or rent our mailing list to other organizations that solicit donations or sell any products. The Volunteers In Medicine Clinic employs or works with companies to assist us with such functions as processing online donations and credit card payments. These companies have access to personal donor information as needed to perform their functions. The Volunteers In Medicine Clinic requires these companies to keep such information confidential (See Security section below.)

Other Information

Through our site or otherwise, you may decide to submit personally identifiable information (such as your name, postal address and email address) for purposes other than donating (such as receiving an email newsletter or further information as to a particular topic). We collect and store this information and use it for the purposes for which you submitted it. In addition, we may use such information to improve our marketing and promotional efforts, keep you updated about our work, analyze website usage, and improve our website’s content, layout, and services. We do not share this information with any third parties except those that assist us with certain functions, as described above.


In connection with seeking employment or a volunteer position with the Volunteers In Medicine Clinic, you may decide to submit, through our site or otherwise, personally identifiable information (including your name, address, telephone number, email address and any other personally identifiable information requested on our online and offline forms, we well as an electronic or paper copy of your resume/CV). All information entered into any online or offline forms related to employment or volunteering is strictly private, and will be viewed only by the Volunteers In Medicine Clinic for human resources purposes. No information stored or submitted in such forms will be used for any purpose other than to assess your qualifications as an employee or volunteer for our organization.

Other Disclosures

Please be advised that we may disclose your personal information to the government or to third parties pursuant to law enforcement inquiries, court orders, subpoenas and similar requests, or when we otherwise believe in good faith that such disclosure is necessary or appropriate in connection with any activity that violates the law or may expose us to liability.


When you send personal information to us by submitting an online form on our site, the information you transmit to us travels by high-grade encryption using the https protocol. We also require that the companies we work with to process your online donation payments use high-grade encryption and security protocols, and that all vendors processing check and credit card transactions received on our behalf meet all industry standards and certify their compliance with the Payment Card Industry Data Security Standard (PCI DSS).

The personal information that you provide is stored in a secure location and accessible only by designated employees trained in the proper handling of customer information. We use industry standard techniques such as firewalls, encryption, intrusion detection, passwords, and site monitoring to protect your personally identifiable information from unauthorized access by users inside and outside the organization. You should be aware, however, that “perfect security” does not exist on the Internet; third parties may unlawfully intercept or access transmissions or private communications.

Normal Browsing

The Volunteers In Medicine Clinic does not collect any personally identifying information from you when you visit our website unless you choose to provide such information to us. You can browse the website without telling us who you are or revealing any information about yourself. The information we gather during normal browsing comes from two sources: standard server logs collect information such as the IP (Internet Protocol) address, domain name, browser type, operating system, and information such as the site that referred you to us, the files you downloaded, the pages you visited, and the dates/times of those visits.

Additionally, if you have come into the site from one of our newsletters or from a site that has requested a link to us; we will ask your browser to accept a cookie that carries a general marketing source code with you as you browse through the site, in order to help us match referring sites to donations made. This cookie does not capture or hold any personally identifying information about you, and is deleted when you end your session by leaving our site or closing your browser.


When you visit our website, we might store some information on your computer in the form of a “cookie” (i.e., a small piece of text that stores information on your browser in your computer’s hard drive) or similar file. We use conversion tracking cookies as part of campaigns in order to analyze trends, gather broad demographic information, and monitor site traffic patterns that can help us further develop and improve the design and functionality of our site. Similarly, we also use cookies for “retargeting” in our internet advertising campaigns so that third party vendors, including Google, can show you advertising about the Volunteers In Medicine Clinic as you browse the Internet. Retargeting is a marketing tool that identifies you as a previous visitor to the Volunteers In Medicine Clinic website and targets you for specific outreach messages, encouraging you to revisit our website or consider donating. The cookies will only be used to obtain non-personal information (you will be anonymous). If you prefer, you can usually set your browser to refuse cookies, or to notify you when you receive a new cookie. You may also opt out of receiving cookies on the Volunteers In Medicine Clinic website for Google advertising by visiting the Google advertising opt-out page (

External Links

This site may contain links to other sites. Unless we expressly state otherwise, the Volunteers In Medicine Clinic makes no representations whatsoever concerning the content of those sites. The fact that Volunteers In Medicine Clinic has provided a link to a site is not an endorsement, authorization, sponsorship, or affiliation with respect to such site, its owners, or its providers. There are risks associated with using any information, software, or products found on the Internet, and Volunteers In Medicine Clinic cautions you to make sure that you understand these risks before retrieving, using, relying upon, or purchasing anything via the Internet.

Please be aware that the Volunteers In Medicine Clinic is not responsible for the privacy practices of other sites. Our Privacy Policy applies to all web pages under our domain, and not to any web pages not under our domain, regardless of any hyperlinks from a web page under our domain to a web page not under our domain.

Compliance with COPPA

Our website is not directed at children under the age of 13. The Volunteers In Medicine Clinic complies with the Children’s Online Privacy Protection Act of 1998 (COPPA) and does not knowingly permit registration or submission of personally identifiable information by anyone under 13 years of age. If we become aware that a child under 13 has provided us with such information without consent, we will use our best efforts to remove such information from our files. If a parent or guardian becomes aware that a child under 13 has provided such information to us, he or she should contact us at

Updating Your Information

We work to process and maintain accurately the information that you share with us. If you have donated to us and would like to correct or update your personal data or to adjust your mail preferences, you can do so by calling us at 548-205-6365 or by sending us the update via postal mail sent to Volunteers In Medicine Clinic, Attn: Development, 2260 Marcola Road, Springfield, Oregon 97477.

Changes to this Privacy Policy

We may, from time to time, make changes to our Privacy Policy, based on your comments and our need to reflect accurately our data collection and disclosure practices. If we make any substantial changes in the way we use your personal information, we will notify you by posting a prominent announcement on our website.

Questions or Suggestions

It is important to us at the Volunteers In Medicine Clinic to hear what our site visitors and donors have to say about our services or our policies. If you have any questions, concerns, or complaints about this Privacy Policy, or want to let us know what you think about our services, please send an email to, call us at 548-205-6365, or write to us by postal mail sent to the Volunteers In Medicine Clinic, Attn: Development, 2260 Marcola Road Springfield, OR 97477.

Governing Law

You agree that your use of this Privacy Policy and any disputes relating thereto shall be governed in all respects by the laws of the State of Oregon. Any dispute relating to this Privacy Policy shall be resolved solely in the state or federal courts located in Lane County, Oregon.

This Privacy Policy was last updated on October 5, 2016. The Volunteers In Medicine Clinic name and other marks and logos used on this website are trademarks of this organization and may not be used without permission.